Think Installation Services Ltd is a Company registered in England, registration number 10450407.
Our address: Office 010 Upper Wortley Business Centre, 127 Upper Wortley Road, LS12 4JG.
ThinkGroup is a brand and trading name of Think Installation Services Ltd. Think Installation Services Ltd (known hereafter as ‘ThinkGroup’) is committed to protecting your personal information and complying with the General Data Protection Regulations (GDPR). This policy describes how we collect, use, store and disclose your personal information. This policy applies to any personal information provided by you through our website (www.thinkinstallationservices.co.uk) or provided to ThinkGroup. It is important that you read this privacy policy together with any other privacy policy on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information. This policy supplements these other policies and is not intended to override them.
Why do we collect personal information about you?
ThinkGroup collects personal information about you to inform you about, and provide you with ThinkGroup services to deal with any enquiries you may have about them and to improve and develop these for future business dealings.
What personal information do we collect?
ThinkGroup collects the following types of personal information about you:
- Forename and surname
- Email address
- Telephone number
- Details of our products you are interested in
How do we receive personal information about you?
- When you contact us directly or visit the website (www.thinkinstallationservices.co.uk) to request information, service, or to make a general enquiry.
- Via LinkedIn or other forms of social media.
- Via tracking software such as Google Analytics or Lead Forensics.
- If we believe our services would be of interest to your business, we would always contact you via telephone, email or social media directly to obtain expressed consent to send material or information, or provide you with an opportunity to say no. Our dealings are strictly business-to-business, and any data lists purchased are from bona fide providers of GDPR-compliant data.
How do we use personal information about you?
ThinkGroup uses this personal information about you:
- To identify who you are when you contact us.
- To provide you with the services you have requested and to understand what services you may be interested in.
- To contact you regarding services, to answer technical queries or general enquiries.
- To improve services and to carry out customer surveys.
- To resolve complaints or issues you may have with a service.
- To send you marketing information about services or offers we feel are relevant to you.
How will we contact you?
ThinkGroup and its third-party service providers (eg, marketing fulfilment agencies) may contact you by post, telephone, email and/or text message, unless you have told us not to or have registered with the telephone or post preference services.
Who do we provide this personal information to?
ThinkGroup may disclose your personal information if we are required by law to do so and will provide your personal information to our service providers who perform services on our behalf, such as couriers or marketing fulfilment agencies.
Where we store your information
All personal information we have about you is stored on secure servers operated by ThinkGroup or its third-party service providers. These third-party service providers have access to your personal information needed to perform their functions but may not use it for other purposes. ThinkGroup ensures that these third-party service providers will only process your personal data in accordance with this policy and applicable General Data Protection Regulation legislations.
Data transfers
ThinkGroup will use appropriate safeguards to ensure that your personal data is treated securely and in accordance the General Data Protection Regulation legislation in connection to such transfers or processing of your personal data outside the EEA.
Data retention
Your personal information will be held in ThinkGroup customer management systems for an indefinite period to manage our relationship with you. ThinkGroup will carry out periodic data cleanses of this information to ensure that it is up to date and accurate.
Your rights
You have the following rights in connection with your personal information processed by ThinkGroup:
- You can request access to your personal information and further details about how your personal information is handled by ThinkGroup.
- You have the right to object to our processing of your personal information for direct marketing purposes or where the processing isn’t necessary for the purposes of the legitimate interests pursued by ThinkGroup or by a third party
- You can request rectification of any incorrect personal data held about you
- You can request erasure of any personal data where the processing isn’t necessary for the purposes of the legitimate interests pursued by ThinkGroup or by a third party
You have the right at any time to withdraw consent to receiving marketing from ThinkGroup and/or to amend the delivery method that we use. To manage your rights and delivery preferences please write to us or email us using the following details:
Post: Office Manager, Office 010 Upper Wortley Business Centre, 127 Upper Wortley Road, LS12 4JG.
Email: Info@Think-grp.co.uk
If you are concerned or have questions about how ThinkGroup handles your personal data please contact us and we will do our best to assist you. Please note that you have the right to lodge a complaint with the UK Information Commissioner’s Office (or any other appropriate supervisory authority), which may be accessed through the following link https://ico.org.uk/concerns/.
Changes to our privacy policy
ThinkGroup reserve the right to revise this privacy policy or any part of it from time to time. Please check back frequently to see any updates or changes to our privacy policy.
Contact details
Questions, comments and requests regarding this privacy policy should be addressed to:
Post: Data Protection Officer, Office 010 Upper Wortley Business Centre, 127 Upper Wortley Road, LS12 4JG.
Email: Info@Think-grp.co.uk
